Help Center
Here you will find answers to some of our most common questions. If you have any other questions, please feel free to get in touch.
General
For Customers
-
What types of things can your crowd test?
-
Won't running a crowdsourced program raise a "red flag" that our app is potentially more interesting to those looking for something to hack?
-
What is Crowdcontrol?
-
Is Crowdcontrol really free?
-
How do I know Bugcrowd researchers won't compromise our site?
-
Is there any risk that a Bugcrowd researcher might choose not to disclose a security flaw?
-
Your crowd is huge - Do I have to invite all of them to participate?
-
How secure is my data?
-
Where is my data stored?
For Researchers
-
How do I get started on Bugcrowd?
-
How and when do I get paid?
-
Why was my submission given a low priority?
-
Why hasn’t my bug been confirmed yet?
-
I got my first private program invitation - now what?
-
How does the leaderboard work?
-
Am I allowed to publicly disclose the bugs that I find?
-
How long will it be after the bug I submitted is validated?
-
How is my acceptance rate calculated?
-
How is my average priority calculated?
-
How are my kudos points awarded and calculated?
-
How do I get access to private bounty programs?
-
How do I write a great bug report?
-
How do I avoid reporting a duplicate bug?
-
What is a valid bug?
-
What does a "duplicate" Bug mean?
-
How do I include a video in my bug submission?
-
What does it mean when a bounty program is managed by Bugcrowd?
-
What is my @bugcrowdninja email for?
-
How can I earn CPE credits for bug hunting?